- 目錄
崗位職責是什么
noc，即網(wǎng)絡運行中心（network operations center），是一個負責監(jiān)控、管理和維護企業(yè)網(wǎng)絡基礎設施的關鍵部門。noc工程師是這個團隊的核心成員，他們確保公司的網(wǎng)絡系統(tǒng)穩(wěn)定運行，及時解決可能出現(xiàn)的問題。
崗位職責要求
作為noc工程師，需要具備以下關鍵素質(zhì)和技能：
1. 精通網(wǎng)絡技術：包括tcp/ip協(xié)議、路由與交換、網(wǎng)絡安全等。
2. 問題解決能力：快速定位和解決網(wǎng)絡故障，減少業(yè)務中斷時間。
3. 良好的溝通技巧：與各部門協(xié)作，清晰報告問題和解決方案。
4. 細心和耐心：持續(xù)監(jiān)控網(wǎng)絡狀態(tài)，處理繁瑣的日常維護工作。
5. 強烈的責任感：確保網(wǎng)絡系統(tǒng)的高可用性和數(shù)據(jù)安全性。
崗位職責描述
noc工程師的工作日常涉及以下幾個方面：
1. 系統(tǒng)監(jiān)控：實時監(jiān)測網(wǎng)絡性能，識別潛在問題，預防故障發(fā)生。
2. 故障響應：當網(wǎng)絡問題發(fā)生時，迅速響應，進行故障排除和恢復工作。
3. 日常維護：執(zhí)行定期的網(wǎng)絡健康檢查，更新和優(yōu)化配置，保證系統(tǒng)高效運行。
4. 報告編寫：記錄網(wǎng)絡事件，生成維護報告，為管理層提供決策依據(jù)。
5. 協(xié)作支持：與it團隊合作，解決應用程序和服務器相關問題，確保整體it環(huán)境的穩(wěn)定性。
有哪些內(nèi)容
noc工程師的具體職責包括但不限于：
1. 實施和優(yōu)化網(wǎng)絡監(jiān)控工具，確保全面覆蓋網(wǎng)絡設備和應用的性能指標。
2. 分析網(wǎng)絡日志，發(fā)現(xiàn)異常行為，防止?jié)撛诘陌踩{。
3. 對接供應商和技術支持，協(xié)調(diào)處理復雜的技術問題。
4. 參與網(wǎng)絡項目實施，如設備升級、新服務部署等，確保順利進行。
5. 建立和更新網(wǎng)絡操作流程，提高故障處理效率和服務質(zhì)量。
6. 提供網(wǎng)絡培訓和支持，提升內(nèi)部團隊的網(wǎng)絡知識和技能。
noc工程師的角色是保障企業(yè)網(wǎng)絡心臟的正常跳動，他們在幕后默默工作，確保業(yè)務的連續(xù)性和數(shù)據(jù)的暢通無阻。他們的專業(yè)素養(yǎng)和敏銳洞察力，是企業(yè)在數(shù)字化時代保持競爭力的關鍵因素。
noc崗位職責范文
第1篇 noc工程師崗位職責
noc analyst 網(wǎng)絡工程師(長駐外企) 深圳市卓越方達科技有限公司 深圳市卓越方達科技有限公司,卓越方達 noc analyst:網(wǎng)絡工程師
job description:
7_24 monitor the global network, server, datacenter status via monitor tools
according to work instruction to escalate incidents to relevant support team/vendor
follow work instruction to perform routine operation (eg. system health check, generate report, user request)
requirements:
- diploma or above in it-related major or communication engineering major;
- 1-2 years working e_perience in monitor event position is preferred;
- good service awareness
- good command in both written and spoken cantonese
- ccna or ccnp certified is an advantage;
- positive, independent and with can-do attitude;
- able to read english document & good writing english .
- good communication skill;
- need to take 24_7 shift.(about
第2篇 noc運維工程師崗位職責
noc運維工程師 優(yōu)刻得 優(yōu)刻得科技股份有限公司,優(yōu)刻得 工作職責:
1.利用網(wǎng)管平臺實時監(jiān)控云平臺系統(tǒng)的運行狀態(tài),對檢測到的問題,能夠根據(jù)問題的類型、嚴重程度,及時協(xié)調(diào)跟進人員進行處理;
2.通過接收各產(chǎn)品業(yè)務告警電話,管理故障處理跟蹤系統(tǒng)的事件報告,協(xié)調(diào)相關人員完成故障的處理;
3.根據(jù)要求進行故障排查、情況收集和故障處理反饋,解決云平臺遇到的網(wǎng)絡、系統(tǒng)等多方面的問題;
4.能夠響應/處理初級網(wǎng)絡故障/服務器故障
任職要求:
1.目前這個崗位希望有機房運維經(jīng)驗,服務器硬件相關底子的伙伴。一年以上相關工作經(jīng)驗;
2.非常熟悉windows server、linu_/uni_操作系統(tǒng),可以快速建立常用應用環(huán)境,能夠快速判斷解決常見問題和故障;
3.了解交換機、路由器等網(wǎng)絡設備、tcp/ip、網(wǎng)絡應用協(xié)議;
4.有操作系統(tǒng)或網(wǎng)絡維護以及服務器維護經(jīng)驗,有一定的網(wǎng)絡故障、系統(tǒng)故障、應用服務故障的分析調(diào)試能力優(yōu)先考慮;
5.具備ccnp/ccie/rhce 優(yōu)先考慮,熟悉linu_和uni_具有red hat 認證優(yōu)先;
6.適應7_24工作體系優(yōu)先考慮,一個月4-5個夜班。
7.有過idc運維工作經(jīng)驗,與服務器硬件基礎知識的優(yōu)先
第3篇 noc自動化運營專家-798095839973職位描述與崗位職責任職要求
職位描述：
工作職責：
1、作為全球自動化運維領域?qū)＜?，自動化運營組織核心成員，參與構建自動化運營能力；
2、結合自動化運營指標體系、方法、流程，端到端審視和梳理自動化運營問題；
3、識別并推動相關責任人解決，提升自動化運維水平，提升noc自動化運營效率。
任職要求：
業(yè)務技能要求：
1、溝通能力、學習能力較強，英語可作為工作語言；
2、作為領域?qū)＜?，端到端跟進和推動自動化運營進展，對結果負責；
3、有一定的軟件編程經(jīng)驗優(yōu)先；
專業(yè)知識要求：
1. 計算機、通信相關專業(yè)畢業(yè)（本科/碩士）；
2. 3年及以上通信技術服務類工作經(jīng)驗，具備至少一種（含無線、微波、接入網(wǎng)、數(shù)通等）現(xiàn)場維護經(jīng)驗，熟悉2/3/4g網(wǎng)絡；
3. 可結合已掌握專業(yè)知識經(jīng)驗，梳理并優(yōu)化現(xiàn)有自動化規(guī)則。
第4篇 noc ms wireless team leader職位描述與崗位職責任職要求
職位描述：
job description：
1.overall manager of wireless team in back office;
2.manage all wireless back office activities;
3.ensure management reporting on noc and participate in management meetings;
4.conduct or participate in recruitment interviews for selection of personnel;
5.identify training needs and make provisioning arrangements;
6.maintain compliance to all the processes related to noc;
7.improve skill of wireless team by training and e_perience sharing;
8.be on standby 24/7 for remote support as required;
9.perform second line maintenance support for all wireless nes and associated elements;
10.solve the problems within sla based on the contract between huawei and customers;
11.able to summarize， e_plain and upload troubleshooting cases;
12. co-ordinate with tac for the resolution of critical issue. escalate sr ticket on icare at all times， whether he/she is able to solve or not， and monitor it until solved. close the ticket within sla;
13.performance management， monitor network and provide kpi reports using n.m.s system;
14.ensure all agreed contractual and non-contractual performance kpis are reported and delivered as per the hu business model;
15.setup up and ensure conducting weekly governance management setup with customer and addressing all issues in issue log as per agreed timelines;
16. proactively making improvement / handling plans for 1).all kpis not meeting the sla/wlas; 2).handling of special events; 3). regulatory performance and guideline adherence; 4.network security implementation;
17.daily monitoring of the networks;
18.taking corrective action accordingly;
19.ensure preventive maintenance;
20.checking repeated outages;
21.implementation of audit tracker;
22.ensure standardization of processes and changes as agreed with the customer incorporated， educated and complied to by wireless team;
23.sharing findings of other critical issue;
24. provide support to circle team and ensure getting timely kpi outage， sla and site signoff;
25.ensure spare parts availability through customer and spms department;
technical skills：
§?? e_cellent knowledge of huawei wireless equipment(bts3900， bsc6900，bsc6910，u2000-mbb);
§??e_cellent knowledge of ?gsm/umts/lte-fdd principle;
§?? know network elements of huawei vender in one or more non-wireless domain; continue to develop
e_pertise with current and emerging technologies;
§?? good knowledge of wireless skill for one or more non-huawei vender;
§?? demonstrated team leading and management ability;
§?? ability to multi-task and work in a high pressure environment;
§?? e_perience with huawei nms system(like ows);
§?? powerful data analysis and problem analysis capabilities to find out cause and provide solution.
qualification and e_perience：
1、 6 or more years of e_perience in mobile communications industry or managed service environment，
majority of that within noc function
2、an engineering degree in telecommunications/demonstrated relevant e_perience.
other professional skills
?customer oriented approach and good negotiation skills
?good verbal and communication skills
?english and an additional language (either chinese or local language)
?powerful problem-solving capabilities;
第5篇 noc工程師崗位職責任職要求
noc工程師崗位職責
noc工程師 the noc engineer will proactively monitor and administer all monitoring
systems ensuring ma_imum uptime and system availability to the business. the network operations
engineer will provide 1st level engineering support to all technical groups including (devops， systems，
network， db and development) by responding to， investigating and resolving， or assisting in the resolution
of， in a timely manner， issues reported via the service desk and/or automated monitoring and alerting
systems such as prtg. the network operations engineer will assist the devops and infrastructure
teams in day-to-day administrative tasks and projects. perform responsibilities in accordance with all
company standards， policies and procedures by doing the following duties.
provide 1st level engineering and administrative support for devops， network， windows， and
linu_ based infrastructure and systems.
? assist technology operations engineering staff in day-to-day engineering and administrative
duties.
? assist technology operations engineering staff in implementations， upgrades and patches of
systems.
? work as part of the noc team in support of business objectives， troubleshooting issues and
outages， program implementations and client requests.
? manage trouble ticket queue， adhering to itil change and incident management processes.
? create and maintain documentation for functional areas of responsibility including play books for
other staff members of the noc team.
? assist in internal customer networking issues.
? assist information security team in meeting all security compliance regulations and requirements.
includes documentation， log management and responding to audit requests.
? provide general office it support as needed the noc engineer will proactively monitor and administer all monitoring
systems ensuring ma_imum uptime and system availability to the business. the network operations
engineer will provide 1st level engineering support to all technical groups including (devops， systems，
network， db and development) by responding to， investigating and resolving， or assisting in the resolution
of， in a timely manner， issues reported via the service desk and/or automated monitoring and alerting
systems such as prtg. the network operations engineer will assist the devops and infrastructure
teams in day-to-day administrative tasks and projects. perform responsibilities in accordance with all
company standards， policies and procedures by doing the following duties.
provide 1st level engineering and administrative support for devops， network， windows， and
linu_ based infrastructure and systems.
? assist technology operations engineering staff in day-to-day engineering and administrative
duties.
? assist technology operations engineering staff in implementations， upgrades and patches of
systems.
? work as part of the noc team in support of business objectives， troubleshooting issues and
outages， program implementations and client requests.
? manage trouble ticket queue， adhering to itil change and incident management processes.
? create and maintain documentation for functional areas of responsibility including play books for
other staff members of the noc team.
? assist in internal customer networking issues.
? assist information security team in meeting all security compliance regulations and requirements.
includes documentation， log management and responding to audit requests.
? provide general office it support as needed
noc工程師崗位
第6篇 noc運維工程師崗位職責任職要求
noc運維工程師崗位職責
工作職責:
1.利用網(wǎng)管平臺實時監(jiān)控云平臺系統(tǒng)的運行狀態(tài)，對檢測到的問題，能夠根據(jù)問題的類型、嚴重程度，及時協(xié)調(diào)跟進人員進行處理;
2.通過接收各產(chǎn)品業(yè)務告警電話，管理故障處理跟蹤系統(tǒng)的事件報告，協(xié)調(diào)相關人員完成故障的處理;
3.根據(jù)要求進行故障排查、情況收集和故障處理反饋，解決云平臺遇到的網(wǎng)絡、系統(tǒng)等多方面的問題;
4.能夠響應/處理初級網(wǎng)絡故障/服務器故障
任職要求:
1.目前這個崗位希望有機房運維經(jīng)驗，服務器硬件相關底子的伙伴。一年以上相關工作經(jīng)驗;
2.非常熟悉windows server、linu_/uni_操作系統(tǒng)，可以快速建立常用應用環(huán)境，能夠快速判斷解決常見問題和故障;
3.了解交換機、路由器等網(wǎng)絡設備、tcp/ip、網(wǎng)絡應用協(xié)議;
4.有操作系統(tǒng)或網(wǎng)絡維護以及服務器維護經(jīng)驗，有一定的網(wǎng)絡故障、系統(tǒng)故障、應用服務故障的分析調(diào)試能力優(yōu)先考慮;
5.具備ccnp/ccie/rhce 優(yōu)先考慮，熟悉linu_和uni_具有red hat 認證優(yōu)先;
6.適應7_24工作體系優(yōu)先考慮，一個月4-5個夜班。
7.有過idc運維工作經(jīng)驗，與服務器硬件基礎知識的優(yōu)先
