崗位職責(zé)是什么
銀行it崗位，全稱為銀行信息技術(shù)崗位，是銀行業(yè)務(wù)運(yùn)營(yíng)的重要組成部分，主要負(fù)責(zé)銀行的信息化建設(shè)和技術(shù)支持，確保銀行業(yè)務(wù)的穩(wěn)定、高效運(yùn)行。
崗位職責(zé)要求
1. 熟悉銀行業(yè)務(wù)流程，理解金融產(chǎn)品和服務(wù)的it需求。
2. 掌握計(jì)算機(jī)科學(xué)與技術(shù)，包括但不限于軟件開(kāi)發(fā)、數(shù)據(jù)庫(kù)管理、網(wǎng)絡(luò)安全等。
3. 具備良好的問(wèn)題解決能力，能在緊急情況下迅速響應(yīng)并解決技術(shù)問(wèn)題。
4. 了解相關(guān)法規(guī)，如數(shù)據(jù)保護(hù)法、金融行業(yè)it合規(guī)要求等。
5. 擁有團(tuán)隊(duì)協(xié)作精神，能與業(yè)務(wù)部門(mén)有效溝通，理解并滿足他們的it需求。
崗位職責(zé)描述
銀行it崗位的日常工作涉及多個(gè)方面，包括系統(tǒng)維護(hù)、軟件開(kāi)發(fā)、數(shù)據(jù)分析和安全防護(hù)。他們需要監(jiān)控和優(yōu)化銀行的核心系統(tǒng)，確保交易的準(zhǔn)確性和速度。此外，他們還負(fù)責(zé)開(kāi)發(fā)和升級(jí)銀行的數(shù)字化服務(wù)，如網(wǎng)上銀行、移動(dòng)應(yīng)用等，以提升客戶體驗(yàn)。it團(tuán)隊(duì)需要定期進(jìn)行風(fēng)險(xiǎn)評(píng)估，確保系統(tǒng)的安全性，防止數(shù)據(jù)泄露和欺詐行為。
有哪些內(nèi)容
1. 系統(tǒng)管理：維護(hù)銀行核心業(yè)務(wù)系統(tǒng)，包括交易處理、賬戶管理、風(fēng)險(xiǎn)管理等系統(tǒng)的穩(wěn)定運(yùn)行。
2. 軟件開(kāi)發(fā)與升級(jí)：設(shè)計(jì)和實(shí)施新的it解決方案，優(yōu)化現(xiàn)有系統(tǒng)，以適應(yīng)不斷變化的業(yè)務(wù)需求。
3. 數(shù)據(jù)分析：利用大數(shù)據(jù)工具分析業(yè)務(wù)數(shù)據(jù)，為決策提供支持，提升業(yè)務(wù)效率。
4. 安全保障：實(shí)施和更新防火墻、反病毒軟件等安全措施，定期進(jìn)行安全審計(jì)，防范潛在威脅。
5. 項(xiàng)目協(xié)調(diào)：參與it項(xiàng)目的規(guī)劃和執(zhí)行，與內(nèi)部各部門(mén)和外部供應(yīng)商協(xié)調(diào)合作。
6. 培訓(xùn)與指導(dǎo)：為銀行員工提供it培訓(xùn)，提升全員的信息化素養(yǎng)。
7. 政策合規(guī)：確保所有it活動(dòng)符合監(jiān)管要求，保持業(yè)務(wù)的合法合規(guī)性。
銀行it崗位是銀行業(yè)務(wù)和技術(shù)的橋梁，既要精通信息技術(shù)，又要熟悉銀行業(yè)務(wù)，通過(guò)技術(shù)創(chuàng)新推動(dòng)銀行的發(fā)展，為客戶提供更便捷、安全的服務(wù)。
銀行it崗位職責(zé)范文
第1篇 知名外資銀行ithelpdesk&admin崗位職責(zé)職位要求
職責(zé)描述：
工作內(nèi)容：
本地支持
branch support
進(jìn)行日常硬件設(shè)備維護(hù)工作，軟件安裝、卸載及問(wèn)題處理；
support daily hardware maintenance， software installation， uninstall and troubleshooting.
2、協(xié)助終端用戶的技術(shù)支持工作；
assistance for end user technical support.
3、提供電腦及it設(shè)備的支持服務(wù)；
provide end user pc and it equipment support services.
4、實(shí)時(shí)響應(yīng)及處理終端用戶的問(wèn)題和服務(wù)請(qǐng)求；
respond and handle end user question and service request in real-time.
5、管理各類(lèi)軟硬件及固定資產(chǎn)的維護(hù)；
manage all kinds of hardware and software， as well as inventory maintenance.
6、協(xié)助維護(hù)服務(wù)器、電話語(yǔ)音系統(tǒng)、網(wǎng)絡(luò)及安全系統(tǒng)或其它it設(shè)備；
assist in server maintenance， voice system， network and security system or other it equipment.
7、遵照公司事件管理、問(wèn)題管理、變更管理和信息安全政策執(zhí)行信息技術(shù)支持服務(wù)；
to provide it support service comply with company incident， problem， change management and information security policies requirement.
8、負(fù)責(zé)定期對(duì)硬件基礎(chǔ)設(shè)施的晨檢、巡檢及事故上報(bào)；
responsible for regular morning check and on-site inspection of hardware infrastructure and accident report.
9、協(xié)助數(shù)據(jù)備份及介質(zhì)管理；
assist in data backup and backup media management(including both onsite and offsite backup tapes).
10、協(xié)助本地it項(xiàng)目的部署和實(shí)施；
assist in local it project deployment and implementation.
11、提供本地應(yīng)用系統(tǒng)的技術(shù)支持，以及銀行內(nèi)部系統(tǒng)的搭建、安裝、測(cè)試；
provide technical support services to local application system， as well as internal systems roll out， installation and test.
12、與各部門(mén)協(xié)作各項(xiàng)工作；
well coordination work with various departments in the bank.
13、將問(wèn)題重新定位到適當(dāng)?shù)馁Y源；
to identify the problem and assign to appropriate support team/resource.
14、信息技術(shù)設(shè)備的庫(kù)存管理；
it equipment inventory management.
15、協(xié)助公司員工進(jìn)行本地監(jiān)管應(yīng)用系統(tǒng)的用戶帳戶管理，包括用戶帳戶創(chuàng)建，解鎖，密碼重置，權(quán)限修改，刪除，定期用戶帳戶和授權(quán)批復(fù)列表再認(rèn)證等工作；
support company staff for user id administration work for local banking system including user id create， unlock， password reset， profile modification， delete， regular id and approver matri_ recertification and enquiry service.
崗位要求：
- 供應(yīng)商服務(wù)必須遵守cbrc it外包風(fēng)險(xiǎn)管理指南；
- 英語(yǔ)書(shū)面ok，口語(yǔ)能力可以略微放寬
- 2年左右的相關(guān)銀行行業(yè)工作經(jīng)驗(yàn)；具有團(tuán)隊(duì)主管經(jīng)驗(yàn)優(yōu)先考慮
- 對(duì)工作具有高度的熱情；
- 具有獨(dú)立完成工作的能力；
- 具有高度容忍度；
- 無(wú)重大操作失誤；
- 熟悉終端用戶支持；
-vendor service must be able to comply with cbrc it outsourcing risk management guideline.
-proficiency in written and spoken english and mandarin
-at least 3 year working e_perience in related industry.
- good command of english and mandarin
- high energy and enthusiasm / compulsion to do whatever it takes to reach a successful outcome
- passionate about teaming for results / ability to work independently
- high tolerance for ambiguity
-team lead e_perience will be a plus
-no serious user complaints
-no significant operating mistake
-proficiency in end user support
崗位要求：
學(xué)歷要求：不限
語(yǔ)言要求：不限
年齡要求：不限
工作年限：2年經(jīng)驗(yàn)
第2篇 外資銀行it技術(shù)支持（數(shù)據(jù)遷移）崗位職責(zé)職位要求
職責(zé)描述：
duties & responsibilities:
trade platform users technical setup (for china only)
·migration and setup users in trade platforms
·work with project team in users migration ， project progress and status tracking
·ongoing technical issue management and resolution
client servicing
·communicate with users on migration to new platform
·e_ecution of documentation
·handling users inquiries， routing and tracking of user’s inquiries to all appropriate parties
·user training
·distribution of token to users
·tracking and management of token
·work closely with project team in user migration ， project progress and status tracking
e_perience / requirements:
strong client interaction skills
e_cellent written and oral communication skills
communication skills (customer， clients， colleagues)
teamwork， interpersonal skills， team player with strong influential skill that can motivate other team members
ability to work confidently and independently under pressure and work persistently
proactive and self-motivated learner to find solutions around different issues/scenarios and provide feedback for improvement
basic technical knowledge / background
able to handle multiple tasks
strong attention to detail
supplier finance knowledge (a plus)
薪資福利：月薪7-8k+5天年假，補(bǔ)醫(yī)保，入職體檢，員工活動(dòng)等等
ps：該崗位為6個(gè)月合同，根據(jù)情況續(xù)簽
工作地點(diǎn)：2號(hào)線陸家嘴附近
崗位要求：
學(xué)歷要求：不限
語(yǔ)言要求：不限
年齡要求：不限
工作年限：1年經(jīng)驗(yàn)
第3篇 銀行it崗位職責(zé)
瑞士銀行it架構(gòu)總監(jiān) 瑞銀企業(yè)管理(中國(guó))有限公司 瑞銀企業(yè)管理(中國(guó))有限公司,瑞銀 are you e_cited about playing a key role in enabling ubs to e_ecute its wm china onshore strategy are you passionate about technology service quality
we are looking for someone who will:
? oversee the team to support business applications, infrastructure, service management, and it operations
? ensure production stability and availability for key operational business processes
? handle incident and problem management and escalation
? manage key relationship with business stakeholders, it counterparts as well as 3rd party support vendors in china and apac region, and work to forge trusted relationships with these teams
? conduct deep-dive postmortems and prioritize remediation activities with delivery teams
? initiate and drive process improvements, automation opportunity and service e_cellence
? manage on-site support team, and act as mentor and coach for junior members of the team
? communicate comple_ technical issues, properly set e_pectations and adequately follow-up with all stakeholders. track work progress and report any key issues to senior management and stakeholders
? display strong analytical, problem-solving skills
第4篇 知名外資銀行ithelpdesksupport崗位職責(zé)職位要求
職責(zé)描述：
工作內(nèi)容：
本地支持
branch support
1、進(jìn)行日常硬件設(shè)備維護(hù)工作，軟件安裝、卸載及問(wèn)題處理；
support daily hardware maintenance， software installation， uninstall and troubleshooting.
2、協(xié)助終端用戶的技術(shù)支持工作；
assistance for end user technical support.
3、提供電腦及it設(shè)備的支持服務(wù)；
provide end user pc and it equipment support services.
4、實(shí)時(shí)響應(yīng)及處理終端用戶的問(wèn)題和服務(wù)請(qǐng)求；
respond and handle end user question and service request in real-time.
5、管理各類(lèi)軟硬件及固定資產(chǎn)的維護(hù)；
manage all kinds of hardware and software， as well as inventory maintenance.
6、協(xié)助維護(hù)服務(wù)器、電話語(yǔ)音系統(tǒng)、網(wǎng)絡(luò)及安全系統(tǒng)或其它it設(shè)備；
assist in server maintenance， voice system， network and security system or other it equipment.
7、遵照公司事件管理、問(wèn)題管理、變更管理和信息安全政策執(zhí)行信息技術(shù)支持服務(wù)；
to provide it support service comply with company incident， problem， change management and information security policies requirement.
8、負(fù)責(zé)定期對(duì)硬件基礎(chǔ)設(shè)施的晨檢、巡檢及事故上報(bào)；
responsible for regular morning check and on-site inspection of hardware infrastructure and accident report.
9、協(xié)助數(shù)據(jù)備份及介質(zhì)管理；
assist in data backup and backup media management(including both onsite and offsite backup tapes).
10、協(xié)助本地it項(xiàng)目的部署和實(shí)施；
assist in local it project deployment and implementation.
11、提供本地應(yīng)用系統(tǒng)的技術(shù)支持，以及銀行內(nèi)部系統(tǒng)的搭建、安裝、測(cè)試；
provide technical support services to local application system， as well as internal systems roll out， installation and test.
12、與各部門(mén)協(xié)作各項(xiàng)工作；
well coordination work with various departments in the bank.
13、將問(wèn)題重新定位到適當(dāng)?shù)馁Y源；
to identify the problem and assign to appropriate support team/resource.
14、信息技術(shù)設(shè)備的庫(kù)存管理；
it equipment inventory management.
15、協(xié)助公司員工進(jìn)行本地監(jiān)管應(yīng)用系統(tǒng)的用戶帳戶管理，包括用戶帳戶創(chuàng)建，解鎖，密碼重置，權(quán)限修改，刪除，定期用戶帳戶和授權(quán)批復(fù)列表再認(rèn)證等工作；
support company staff for user id administration work for local banking system including user id create， unlock， password reset， profile modification， delete， regular id and approver matri_ recertification and enquiry service.
崗位要求：
-供應(yīng)商服務(wù)必須遵守cbrc it外包風(fēng)險(xiǎn)管理指南；
-英語(yǔ)書(shū)面ok，口語(yǔ)能力可以略微放寬
- 2年左右的相關(guān)銀行行業(yè)工作經(jīng)驗(yàn)；具有團(tuán)隊(duì)主管經(jīng)驗(yàn)優(yōu)先考慮
-對(duì)工作具有高度的熱情；
-具有獨(dú)立完成工作的能力；
-具有高度容忍度；
-無(wú)重大操作失誤；
-熟悉終端用戶支持；
-vendor service must be able to comply with cbrc it outsourcing risk management guideline.
-proficiency in written and spoken english and mandarin
-at least 3 year working e_perience in related industry.
- good command of english and mandarin
- high energy and enthusiasm / compulsion to do whatever it takes to reach a successful outcome
- passionate about teaming for results / ability to work independently
- high tolerance for ambiguity
-team lead e_perience will be a plus
-no serious user complaints
-no significant operating mistake
-proficiency in end user support
薪資福利：月薪9-14k+5天年假，補(bǔ)醫(yī)保，入職體檢，員工活動(dòng)等等
崗位要求：
學(xué)歷要求：不限
語(yǔ)言要求：不限
年齡要求：不限
工作年限：1-3年
