崗位職責是什么
維修服務(wù)崗位是企業(yè)運營中不可或缺的一部分,主要負責維護和修復(fù)設(shè)備、設(shè)施,確保生產(chǎn)或服務(wù)的正常運行。此崗位的工作核心在于及時解決設(shè)備故障,預(yù)防潛在問題,以保證公司的生產(chǎn)力和客戶滿意度。
崗位職責要求
1. 技術(shù)熟練:維修服務(wù)人員需具備扎實的機電、電子或相關(guān)領(lǐng)域的專業(yè)知識,能迅速識別和診斷設(shè)備故障。
2. 細心嚴謹:工作需要細心檢查設(shè)備,確保維修質(zhì)量,防止因疏忽導(dǎo)致的二次損壞。
3. 適應(yīng)力強:能夠應(yīng)對各種突發(fā)情況,快速制定并執(zhí)行維修計劃。
4. 團隊協(xié)作:與各部門保持良好溝通,理解業(yè)務(wù)需求,協(xié)同解決問題。
5. 安全意識:嚴格遵守安全操作規(guī)程,預(yù)防事故的發(fā)生。
崗位職責描述
維修服務(wù)崗位的日常工作包括但不限于設(shè)備的日常維護、故障排查、部件更換和系統(tǒng)升級。維修人員需定期進行設(shè)備巡檢,記錄設(shè)備狀態(tài),預(yù)防可能出現(xiàn)的問題。在設(shè)備發(fā)生故障時,他們應(yīng)迅速響應(yīng),分析故障原因,進行有效的維修工作,并在完成后進行功能測試,確保設(shè)備恢復(fù)正常運行。此外,他們還需要參與設(shè)備的安裝和調(diào)試,確保新設(shè)備的順利投入。
有哪些內(nèi)容
1. 設(shè)備維護:執(zhí)行預(yù)防性維護計劃,如清潔、潤滑和調(diào)整設(shè)備,延長設(shè)備使用壽命。
2. 故障處理:快速響應(yīng)設(shè)備報警,定位問題,進行必要的修理或更換零部件。
3. 文檔記錄:詳細記錄維修過程,包括故障現(xiàn)象、維修步驟和更換的部件,以便于跟蹤設(shè)備歷史和未來參考。
4. 技術(shù)培訓(xùn):不斷學(xué)習(xí)新的維修技術(shù)和知識,提升個人技能,適應(yīng)技術(shù)更新和設(shè)備升級。
5. 協(xié)調(diào)溝通:與生產(chǎn)線員工、采購部門和上級管理層溝通,協(xié)調(diào)維修資源,報告設(shè)備狀況和維修進度。
6. 應(yīng)急預(yù)案:制定并更新設(shè)備應(yīng)急處理方案,以應(yīng)對可能的突發(fā)故障,減少生產(chǎn)中斷時間。
7. 安全管理:參與安全檢查,確保工作區(qū)域的安全,遵守和推廣安全操作流程。
維修服務(wù)崗位在企業(yè)中扮演著守護者的角色,通過專業(yè)的技能和服務(wù),確保企業(yè)的硬件設(shè)施始終處于良好狀態(tài),為公司的穩(wěn)定運營提供堅實保障。
維修服務(wù)崗位職責范文
第1篇 售后維修服務(wù)崗位職責任職要求
售后維修服務(wù)崗位職責
工作內(nèi)容:起重設(shè)備產(chǎn)品的售后服務(wù),維修,客戶服務(wù)等
要求:
起重行業(yè)售后服務(wù)經(jīng)驗必須。動手能力強,服務(wù)態(tài)度意識好 職位名稱:售后服務(wù)維修工程師
工作內(nèi)容:起重設(shè)備產(chǎn)品的售后服務(wù),維修,客戶服務(wù)等
要求:
起重行業(yè)售后服務(wù)經(jīng)驗必須。動手能力強,服務(wù)態(tài)度意識好
第2篇 機械維修服務(wù)崗位職責任職要求
機械維修服務(wù)崗位職責
高級維修服務(wù)工程師 -機械 羅爾斯羅伊斯商業(yè)(北京)有限公司上海分公司 羅爾斯羅伊斯商業(yè)(北京)有限公司上海分公司關(guān)聯(lián)公司 job purpose 職位目的:
? responsible for performing the assigned mechanical works according to works order, mtu standards and good engineering practice, and to assist in handling the workshop activities
key accountabilities 主要職責:
? carry out the assigned work independently on off-highway products at sites and in the workshops
? perform servicing and function tests on the off-highway products and carry out repair, maintenance, and adjustment as required. conduct acceptance test upon completion of work
? lead a team on repair / assembly job of w5 maintenance or higher of off-highway products either in-house or at field service as required
? check installation of off-highway products, setting to work and commissioning of off-highway products together with customers or customer representatives
? provide status of work in hand and prepare travel report/service report upon completion of works and maintain the service record
? deal with technical enquiries from the customers or colleagues whether in the capacity of his own knowledge or by assisting e_perts in providing the clarification
? follow-up, register and keep up-to-date the collection of mtu maintenance, repair and operational manuals, drawings, etc. of general or order (project) related issues
? assist in ensuring discipline and order in the work process in workshop and at field
? upkeep the cleanliness of workplace
? observe the safety regulations of the company and at sites
? any other assignment from time to time 其他工作安排
key e_periences and any qualifications 職位主要經(jīng)驗和技能要求:
? degree / diploma holder in mechanical engineering or similar, or possess equivalent qualifications. formal education can be compensated by rich skills gained through practical e_perience
? at least 3 years relevant working e_perience in engine / machinery repair
? able to communicate orally in english, able to understand english version technical documents and drawings, and can write reports in english
? able to use office softwares
? e_perience and knowledge on engines and its applications, including the installations, operation & maintenance/repair
? good understanding of relevant engineering/ scientific principles
? good tolerance for managing pressure / stressful situations
? good communication, interpersonal skills and is a good team player
第3篇 維修服務(wù)工程師崗位職責
生產(chǎn)與維修服務(wù)工程師 博毅雅(上海)醫(yī)療科技有限責任公司 博毅雅(上海)醫(yī)療科技有限責任公司,博毅雅 職責描述:
維修服務(wù)&生產(chǎn)工程師 —— 博毅雅中國
maintenance service & production engineer ——breas china
the successful candidate will be a key member of maintenance service & production engineer supporting product maintenance service, production and warehouse management at breas medical’s new facility in shanghai, china. as one key team member for maintenance service & production, the successful candidate must be able to work closely with initiative team for new facility, drive action items, prioritize work based upon need and resources available, and communicate actions effectively across different functions.
匯報對象:
position reports to:
職責responsibilities:
主導(dǎo)售后維修服務(wù):與銷售團隊密切合作,為breas 中國全系在售機器提供及時高效的售后服務(wù)。
lead maintenance service work closely with sales team to provide timely and efficient after-sales service for the entire range of machines in breas china.
倉儲/物料管理:協(xié)助物料可視化管理;收貨,配合qa做來料檢驗,入庫,以及生產(chǎn)物料管理,以及基于訂單的生產(chǎn)計劃的制定。
warehousing management: assist material visualization management, goods receiving, work closely with qa for incoming inspection, warehousing, and production material management, as well as the production plan based on orders.
生產(chǎn)支持:支持量產(chǎn)前的產(chǎn)品驗證(v&v),及小批量產(chǎn)生活動;如:產(chǎn)品組裝,測試,標簽打印等。
production support: support product verification (v&v) and small batch production activities before the product is officially mass-produced.
持續(xù)改進:運用精益生產(chǎn)知識與方法不斷改善產(chǎn)品良率,提高生產(chǎn)效率。
continuous improvement: continuously improve product yield and increase production efficiency by using lean knowledge and methods.
文件支持及維護:支持breas 中國生產(chǎn)文件管理,如作業(yè)指導(dǎo),生產(chǎn)記錄等文件的維護。
documents support and maintenance: support breas china production doc management, like maintenance of production wi, production record etc.
以客戶為中心,不斷尋找機會了解客戶需求,提高滿意度
customer focus, constantly seeking opportunities to understand customer needs and improve satisfaction
完成分配的其他相關(guān)工作
performs other related duties as assigned.
要求requirements:
本科,機械/電子/工業(yè)工程等專業(yè),1~3年相關(guān)工作經(jīng)驗。優(yōu)秀的本科應(yīng)屆生亦可。
bachelor degree, major in mechanical/electronic/industrial engineering, 1~3 years related e_perience. welcome e_cellent undergraduate freshmen.
良好的人際交往能力和團隊協(xié)作意識。
good interpersonal skills and teamwork awareness.
出色的解決問題的能力
e_cellent problem-solving skills
第4篇 動力通訊維修服務(wù)部主任崗位職責
校區(qū)動力通訊維修服務(wù)部主任崗位職責
1、熟悉校區(qū)供水、供電、消防、通訊等設(shè)備的性能和使用狀況。負責校區(qū)用水用電、通訊等設(shè)備的維修、搶修組織工作。
2、組織有關(guān)人員參加校區(qū)內(nèi)各新造建筑物的移交工作,嚴把質(zhì)量關(guān),確保設(shè)備完好率100%。驗收完畢后,及時向有關(guān)部門索取水電、通訊安裝分布圖,以備查用。
3、全面負責供水、供電、通訊、消防等設(shè)備的日常維修保養(yǎng)工作。制訂檢查、維修、保養(yǎng)計劃,使設(shè)備始終處于良好狀態(tài)。實行24小時維修工作制。
4、負責供水、供電、消防、通訊等設(shè)備搶修的組織監(jiān)督工作,嚴把質(zhì)量關(guān),杜絕任何隱患。
5、制訂供水、供電、消防、通訊等設(shè)備的操作規(guī)程及維修保養(yǎng)規(guī)程,對各類有關(guān)資料進行整理、統(tǒng)計、歸檔,以備查用。
6、負責對操作人員、技術(shù)人員和維修人員的業(yè)務(wù)技術(shù)進行定期的培訓(xùn)和考核,不斷提高本部門員工的業(yè)務(wù)水平。
7、督導(dǎo)本部門員工嚴格按操作流程和服務(wù)標準開展工作。
8、每日檢查高配值班員的工作情況,確保學(xué)校水電、通訊正常運轉(zhuǎn)。
9、停水停電應(yīng)預(yù)先通知,以便師生做好安排。
10、確保水池、水箱的清潔衛(wèi)生,防止二次污染。
11、與供電、供水、通訊等有關(guān)政府行政部門經(jīng)常溝通聯(lián)系。
12、負責制訂本部門的工作計劃,做好工作總結(jié)。
13、關(guān)心員工的生活和工作,協(xié)調(diào)工作和生活中出現(xiàn)的矛盾。
14、完成經(jīng)理交辦的其它任務(wù)。
第5篇 維修服務(wù)崗位職責
生產(chǎn)與維修服務(wù)工程師 博毅雅(上海)醫(yī)療科技有限責任公司 博毅雅(上海)醫(yī)療科技有限責任公司,博毅雅 職責描述:
維修服務(wù)&生產(chǎn)工程師 —— 博毅雅中國
maintenance service & production engineer ——breas china
the successful candidate will be a key member of maintenance service & production engineer supporting product maintenance service, production and warehouse management at breas medical’s new facility in shanghai, china. as one key team member for maintenance service & production, the successful candidate must be able to work closely with initiative team for new facility, drive action items, prioritize work based upon need and resources available, and communicate actions effectively across different functions.
匯報對象:
position reports to:
職責responsibilities:
主導(dǎo)售后維修服務(wù):與銷售團隊密切合作,為breas 中國全系在售機器提供及時高效的售后服務(wù)。
lead maintenance service work closely with sales team to provide timely and efficient after-sales service for the entire range of machines in breas china.
倉儲/物料管理:協(xié)助物料可視化管理;收貨,配合qa做來料檢驗,入庫,以及生產(chǎn)物料管理,以及基于訂單的生產(chǎn)計劃的制定。
warehousing management: assist material visualization management, goods receiving, work closely with qa for incoming inspection, warehousing, and production material management, as well as the production plan based on orders.
生產(chǎn)支持:支持量產(chǎn)前的產(chǎn)品驗證(v&v),及小批量產(chǎn)生活動;如:產(chǎn)品組裝,測試,標簽打印等。
production support: support product verification (v&v) and small batch production activities before the product is officially mass-produced.
持續(xù)改進:運用精益生產(chǎn)知識與方法不斷改善產(chǎn)品良率,提高生產(chǎn)效率。
continuous improvement: continuously improve product yield and increase production efficiency by using lean knowledge and methods.
文件支持及維護:支持breas 中國生產(chǎn)文件管理,如作業(yè)指導(dǎo),生產(chǎn)記錄等文件的維護。
documents support and maintenance: support breas china production doc management, like maintenance of production wi, production record etc.
以客戶為中心,不斷尋找機會了解客戶需求,提高滿意度
customer focus, constantly seeking opportunities to understand customer needs and improve satisfaction
完成分配的其他相關(guān)工作
performs other related duties as assigned.
要求requirements:
本科,機械/電子/工業(yè)工程等專業(yè),1~3年相關(guān)工作經(jīng)驗。優(yōu)秀的本科應(yīng)屆生亦可。
bachelor degree, major in mechanical/electronic/industrial engineering, 1~3 years related e_perience. welcome e_cellent undergraduate freshmen.
良好的人際交往能力和團隊協(xié)作意識。
good interpersonal skills and teamwork awareness.
出色的解決問題的能力
e_cellent problem-solving skills
第6篇 機械維修服務(wù)崗位職責
高級維修服務(wù)工程師 -機械 羅爾斯羅伊斯商業(yè)(北京)有限公司上海分公司 羅爾斯羅伊斯商業(yè)(北京)有限公司上海分公司關(guān)聯(lián)公司 job purpose 職位目的:
? responsible for performing the assigned mechanical works according to works order, mtu standards and good engineering practice, and to assist in handling the workshop activities
key accountabilities 主要職責:
? carry out the assigned work independently on off-highway products at sites and in the workshops
? perform servicing and function tests on the off-highway products and carry out repair, maintenance, and adjustment as required. conduct acceptance test upon completion of work
? lead a team on repair / assembly job of w5 maintenance or higher of off-highway products either in-house or at field service as required
? check installation of off-highway products, setting to work and commissioning of off-highway products together with customers or customer representatives
? provide status of work in hand and prepare travel report/service report upon completion of works and maintain the service record
? deal with technical enquiries from the customers or colleagues whether in the capacity of his own knowledge or by assisting e_perts in providing the clarification
? follow-up, register and keep up-to-date the collection of mtu maintenance, repair and operational manuals, drawings, etc. of general or order (project) related issues
? assist in ensuring discipline and order in the work process in workshop and at field
? upkeep the cleanliness of workplace
? observe the safety regulations of the company and at sites
? any other assignment from time to time 其他工作安排
key e_periences and any qualifications 職位主要經(jīng)驗和技能要求:
? degree / diploma holder in mechanical engineering or similar, or possess equivalent qualifications. formal education can be compensated by rich skills gained through practical e_perience
? at least 3 years relevant working e_perience in engine / machinery repair
? able to communicate orally in english, able to understand english version technical documents and drawings, and can write reports in english
? able to use office softwares
? e_perience and knowledge on engines and its applications, including the installations, operation & maintenance/repair
? good understanding of relevant engineering/ scientific principles
? good tolerance for managing pressure / stressful situations
? good communication, interpersonal skills and is a good team player
第7篇 維修服務(wù)經(jīng)理崗位職責
家政安裝維修服務(wù)經(jīng)理 蘇寧云商區(qū)域公司 蘇寧云商區(qū)域公司分支機構(gòu) 職責描述:
1、指導(dǎo)供應(yīng)商及維修團隊為顧客提供家電的售后維修和安裝咨詢;
2、管理轄區(qū)售后維修服務(wù)網(wǎng)點及其人員
3、對售后工作人員的服務(wù)態(tài)度、標準進行監(jiān)督與跟蹤;
4、指導(dǎo)相關(guān)部門對連鎖門店各種電器設(shè)備進行安裝、檢修和保養(yǎng);
任職要求:
1、大專以上學(xué)歷優(yōu)先;
2、具有大型家電行業(yè)家電維修工作經(jīng)驗者優(yōu)先;
3、具有較強的服務(wù)意識,能夠承受工作壓力;
4、熟悉相關(guān)的國家法規(guī)和電器類商品知識;
第8篇 售后維修服務(wù)崗位職責
售后服務(wù)維修主管(蘇州) 深圳市高科潤電子有限公司 深圳市高科潤電子有限公司 任職資格:
1、大專以上學(xué)歷,3年以上相關(guān)工作經(jīng)驗;
2、有電子專業(yè)基礎(chǔ),懂基本原理圖,有pcba維修經(jīng)驗;
3、有pcb板廠工作經(jīng)驗;
4、能獨立維修產(chǎn)品,溝通能力強;
5、能初步分析現(xiàn)場不良品的故障原因。
崗位職責:
1、獨立處理客戶突發(fā)質(zhì)量問題,需要現(xiàn)場協(xié)調(diào)分析和跟進,直到問題解決;
2、組織安排現(xiàn)場不良品的維修、分析、改善等;
上班地點:蘇州市蘇州市工業(yè)園區(qū)和順路58號a棟615室
第9篇 維修服務(wù)崗位職責任職要求
維修服務(wù)崗位職責
工作內(nèi)容:
1、負責建設(shè)與完善集團的售后服務(wù)體系制度、流程與標準;
2、負責售后支持、維修服務(wù)平臺系統(tǒng)的開發(fā)與完善,推進售后服務(wù)體系信息化建設(shè);
3、負責公司售后服務(wù)400電話平臺建設(shè)與維護,統(tǒng)籌開展客戶需求分析與客戶滿意度調(diào)查;
4、統(tǒng)籌售后維修物料的預(yù)測、調(diào)度協(xié)調(diào)及存貨管理;
5、定期出差收集了解分支機構(gòu)售后服務(wù)情況,并規(guī)劃解決方案;
6、負責全國維修網(wǎng)點團隊的績效管理與拓展建設(shè)、培養(yǎng)組織優(yōu)秀的人才。
任職要求:
1、大?;蛞陨蠈W(xué)歷,測繪、計算機、通信技術(shù)、電子應(yīng)用、自動化等專業(yè);
2、3年以上售后服務(wù)平臺應(yīng)用管理團隊經(jīng)驗,團隊管理、項目協(xié)調(diào)北京,熟悉電子商務(wù)平臺、erp系統(tǒng)及儀器軟硬件方面知識;
3、工作認真、態(tài)度積極,具備較好的溝通協(xié)調(diào)能力,有較強的進取心與執(zhí)行力;
4、具有集團化公司售后服務(wù)從業(yè)經(jīng)驗者優(yōu)先考慮。
維修服務(wù)崗位
第10篇 維修服務(wù)經(jīng)理崗位職責任職要求
維修服務(wù)經(jīng)理崗位職責
工作內(nèi)容:
1、負責建設(shè)與完善集團的售后服務(wù)體系制度、流程與標準;
2、負責售后支持、維修服務(wù)平臺系統(tǒng)的開發(fā)與完善,推進售后服務(wù)體系信息化建設(shè);
3、負責公司售后服務(wù)400電話平臺建設(shè)與維護,統(tǒng)籌開展客戶需求分析與客戶滿意度調(diào)查;
4、統(tǒng)籌售后維修物料的預(yù)測、調(diào)度協(xié)調(diào)及存貨管理;
5、定期出差收集了解分支機構(gòu)售后服務(wù)情況,并規(guī)劃解決方案;
6、負責全國維修網(wǎng)點團隊的績效管理與拓展建設(shè)、培養(yǎng)組織優(yōu)秀的人才。
任職要求:
1、大?;蛞陨蠈W(xué)歷,測繪、計算機、通信技術(shù)、電子應(yīng)用、自動化等專業(yè);
2、3年以上售后服務(wù)平臺應(yīng)用管理團隊經(jīng)驗,團隊管理、項目協(xié)調(diào)北京,熟悉電子商務(wù)平臺、erp系統(tǒng)及儀器軟硬件方面知識;
3、工作認真、態(tài)度積極,具備較好的溝通協(xié)調(diào)能力,有較強的進取心與執(zhí)行力;
4、具有集團化公司售后服務(wù)從業(yè)經(jīng)驗者優(yōu)先考慮。
第11篇 維修服務(wù)工程師崗位職責任職要求
維修服務(wù)工程師崗位職責
維修服務(wù)工程師 1、包括但不限于電子部件及其維修,直至控制打印部件、模塊、plcs、逆變器、部件配置、機器故障排除、維修電話和技術(shù)支持客戶、現(xiàn)場工程師和備件部門。
2管理維修服務(wù)流程,如維修周轉(zhuǎn)時間和客戶投訴,確保維修服務(wù)達到并保持歐洲標準。
4 .分析復(fù)雜系統(tǒng)性能和運行數(shù)據(jù)。
5通過快速、清晰和準確地向客戶(內(nèi)部和外部)提供主動行動、信息和響應(yīng)來管理客戶期望。
6庫存管理和本地零件采購
電子或自動化相關(guān)專業(yè)
良好的溝通和團隊精神
具備較強的分析能力和故障排除知識
精通數(shù)字、模擬和微處理器技術(shù)
機械、機械性能及相關(guān)功能方面的天賦
良好的溝通能力,以客戶為導(dǎo)向
較強的英語溝通能力優(yōu)先(寫作和口語)
1、包括但不限于電子部件及其維修,直至控制打印部件、模塊、plcs、逆變器、部件配置、機器故障排除、維修電話和技術(shù)支持客戶、現(xiàn)場工程師和備件部門。
2管理維修服務(wù)流程,如維修周轉(zhuǎn)時間和客戶投訴,確保維修服務(wù)達到并保持歐洲標準。
4 .分析復(fù)雜系統(tǒng)性能和運行數(shù)據(jù)。
5通過快速、清晰和準確地向客戶(內(nèi)部和外部)提供主動行動、信息和響應(yīng)來管理客戶期望。
6庫存管理和本地零件采購
維修服務(wù)工程師崗位